Terms of service

Last updated: September 24, 2026

These terms apply when you visit the VamsLuna online store or place an order with us. Please read them together with our privacy policy, shipping policy and return and refund policy.

Using our store

Please provide accurate contact, billing and delivery information and use the store lawfully. Do not misuse the site, interfere with its operation or attempt to access information that does not belong to you. You must be able to enter into a binding purchase agreement under applicable law.

Products, prices and orders

Product availability, options and prices are shown on the relevant product pages. Prices are displayed in US dollars (USD). Review your selected items, delivery information and final total at checkout before placing an order. Payment options available for your order are displayed at checkout.

If an item becomes unavailable or we identify an error affecting your order, we will contact you about the next steps. If we cannot fulfill a paid order, we will arrange a refund for the unfulfilled items. Please contact us promptly if you notice an error in your order information.

Shipping

We ship within the United States. All US orders include free shipping, with estimated delivery in 4–8 days. Delivery times are estimates. See our shipping policy for delivery information and support.

Returns, exchanges and warranty

You can request a return or exchange within 10 days of receiving your order. Customers are responsible for return shipping costs. Contact us before sending an item back so we can provide return instructions and the correct return address.

VamsLuna products include a 1-year warranty. For the return, refund, exchange and warranty support process, see our return and refund policy or help center. These terms do not limit any rights you have under applicable consumer law.

Product information and use

Read the information and instructions for your specific product before use. Contact us if you need help locating the relevant instructions or understanding a product detail. General information on this website is not a substitute for the instructions supplied with your model.

Site content and third-party services

VamsLuna branding and site content are protected by applicable intellectual property laws. Please contact us for permission before using our branding or copying site content beyond uses permitted by law. Our store is hosted on Shopify. Payment and other third-party services may be subject to their own terms.

Privacy and communication

Our privacy policy explains how personal information is handled. We use the contact information you provide to communicate about your order or support request. Marketing email subscriptions are optional.

Updates to these terms

We may update these terms by publishing a revised version on this page. The version in effect when you place an order applies to that purchase, subject to applicable law.